Helping Australian businesses to think outside the box by providing them with easy access to outsourced teams
By the year 2030, the Philippines aims to be the number one creative economy in all of ASEAN. Agencies and businesses alike are leveraging outsourced teams to help them manage the brand experience, performance and insights across all touchpoints of the digital user journey.
You can reduce your operating costs and deliver a positive customer experience by outsourcing non-core functions to the Philippines. This enables you to free up cash flow that can then be reinvested back into your business or taken as profit.
It is not just large consumer services businesses that are reaping the rewards of outsourced teams. We partner with owner-operators and small-to-medium sized enterprises (SMEs) all across Australia, delivering value for them and their businesses every day.
Recruiting, onboarding and supporting full-time employees is both time consuming and cost intensive, limiting the potential for growth and slowing your momentum. Speed to market and the ability to execute quickly are key factors in winning market share, and outsourcing has proved to be a tried and tested solution.
Ecommerce moves at the speed of light, and customers now more than ever expect support at every touchpoint. As such, omni-channel customer support is at the forefront of delivering an exceptional customer experience, and provides a key point of difference that will enable your brand to stand out from the intense competition in online commerce. Additionally, the ability to quickly and efficiently manage returns and reverse logistics at scale gives customers peace of mind when purchasing from your business.
Founded in 2019 with the goal of supporting Australian businesses by providing them with easy access to outsourcing in the Philippines, Platinum Outsourcing has since grown rapidly and now operates out of two locations (Jakarta in Indonesia, and Manila in the Philippines). Our teams support a variety of businesses in Australia, from small-to-medium enterprises right through to multinationals.
We give our customers access to talented and qualified staff across a variety of job functions at a fraction of the cost of hiring locally. In most cases, we can save our customers up to 70% per team member.
We believe in providing a stable and rewarding work environment. That’s why we employ all of our team on a permanent basis, providing benefits such as above market remuneration, a comprehensive reward and recognition program, private health care, and regular team building events.
Our story is still being written, and we would love for you to be part of it with us. Reach out to us here via our contact form, the pricing button, or on web chat.